Some of Clackamas ESD’s most important collaborative work goes on behind the scenes – especially in the area of technology. We provide an array of technology services throughout our region – and the entire state – to keep organizations running smoothly and securely.
We tackled a major project in 2025: moving a software tool (Infinite Visions) used by all 10 of our partner school districts to manage finance and human resources systems to a new location on the “cloud” – a network of remote servers on the internet. This was an important security upgrade, but a complex and stressful transition for districts. Two of our business information software application developers, Joshua Hill and Adam Mann, led this multi-month migration project, on top of their regular responsibilities.
Adam and Joshua consistently ensured that our customers felt supported every step of the way. They invested countless hours meeting with every district, both virtually and onsite, providing guidance, testing and hands-on assistance.
“Their efforts made what could have been an overwhelming experience into a smooth and even pleasant one for district staff on their first day in the new system,” said their supervisor, Chris Kolb. “Their ability to listen, adapt and deliver outstanding customer service set a high standard for how we support our partners.”
Joshua and Adam are both early in their careers at Clackamas ESD.
Joshua grew up in northern Idaho and joined the organization in 2024, transitioning from technology support work in the health care industry. Interested in technology since childhood, he has a bachelor’s degree in computer science but had not previously worked in education before coming to Clackamas ESD.
“One thing I really appreciate about this organization is the focus on service rather than profit,” Joshua commented.
Adam, an Illinois native, spent 10 years as a librarian in the San Francisco Bay Area before spending a year and a half teaching himself to code during the COVID pandemic. Clackamas ESD is the first stop in his three-year-old tech career.
“Clackamas ESD is without a doubt the most positive work environment I’ve ever been a part of,” Adam shared. “In visiting our districts over the summer, I was extremely heartened by how warmly we were welcomed. I’ve even received a hand-written note and plate of brownies from someone I recently helped.”
Both Adam and Joshua cited the positive relationships they’ve built with district colleagues as key to their job success and satisfaction. They’re also each other’s biggest fans.
“Joshua is extremely friendly and empathetic, researching even the smallest issues if it will help a customer,” Adam said. “He’s better at customer service than anyone I have ever met.”
“All the people we support are doing crucial work so people can get an education,” Joshua commented. “It gives me a big sense of purpose to help make their lives smoother.”
